Your Privacy is important to us

At Dockleaf Cottages, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This privacy policy outlines how we collect, use, disclose, and safeguard your personal data when you use our holiday cottage services.

Collection of Personal Information:
In order to provide you with the best possible service, we collect the following information which is necessary for us to process your reservation and provide you with our services:
 – Name, contact address, contact telephone number and e-mail.
 – Your booking information such as cost of holiday and amount paid.

We use a secure 3rd party booking system and a 3rd party secure payment provider so we do not store any of your financial information such as credit card numbers.  

Use of Personal Information:
We will use your personal information solely for the purpose of managing your booking, communicating with you, and providing any requested services. We do not sell your data to any other companies.  We also use cookies on our website so we can monitor which are popular pages, how many people visit our site.  Overall, cookies help us provide you with a better website as it helps us understand which pages you find useful. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Sharing of Personal Information:
We will not disclose your personal information to third parties unless it is required for the purposes of fulfilling your booking, such as providing your details to relevant service providers directly involved in delivering the services you have requested. We will never sell your personal information to any third parties for marketing purposes.

Data Security:

Dockleaf Cottages will take reasonable technical and organisational precautions to safeguard your data. Dockleaf Cottages is not responsible for the privacy policies or practices of any third party.

Data Retention:
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. After this period, your personal data will be securely deleted or anonymised.

Your Rights:
You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights or have any concerns about the processing of your personal data, please contact us using the information provided below.

Changes to the Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. The updated version will be posted on our website, and your continued use of our services after any modifications indicates your acceptance of the revised privacy policy.

If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us at info@dockleafcottages.co.uk

Last updated: 20th June 2023